Privacy Policy
Effective Date: August 4, 2025

Todd Thompson Auctions (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile application, or participate in any of our services.

1. Information We Collect

We collect personal information in the following ways:

Information You Provide: Name, email address, phone number, billing/shipping details, and any information submitted during auction registration or bidding.

Automated Data: IP addresses, device types, browser info, and website usage data.

Mobile Usage: If you use our mobile app, we may collect device identifiers and usage patterns to improve app performance.

2. Use of Information

We use your information to:

Facilitate auctions and transactions

Send notifications, confirmations, and updates

Provide customer support

Improve our website and services

Comply with legal obligations

3. Text Messaging (A2P Compliance)

By submitting your mobile number, you consent to receive automated SMS messages related to auctions, bidding activity, account notifications, and reminders.

Message frequency varies based on your activity

Message and data rates may apply

You may opt out at any time by replying STOP to any message

For assistance, reply HELP or contact us at [email protected] or 865-774-5789

We do not share your mobile number with third parties for marketing purposes without your explicit consent.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only when necessary with:

Service providers who support our operations (e.g., payment processors, hosting providers)

Legal authorities when required by law or to protect our rights

Sellers or consignors for transaction-related purposes

5. Data Security

We implement appropriate technical and organizational safeguards to protect your information against unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Your Rights and Choices

You may:

Update or correct your account information at any time

Request deletion of your personal data (subject to legal or transactional requirements)

Opt out of marketing communications or SMS notifications at any time

To exercise your rights, email [email protected] or call 865-774-5789.

7. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.

8. Policy Updates

We may revise this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after any update constitutes acceptance of the revised policy.

Contact Information
Todd Thompson Auctions
Email: [email protected]
Phone: 865-774-5789